Refund and Cancellation Policy for the Program.

100% Refund Within the First 3 Days. The Client is eligible for a full refund of the fees paid to BNB Leverage if a request for refund is made in writing to BnB Leverage (a “Refund Request”) within three (3) days from the date of execution of the contract.

75% Refund Within 4 to 7 Days. If a Refund Request is made within 4 to 7 days from the date of the executed contract or until the completion of the Client’s onboarding call, whichever occurs first, the Client shall be eligible for a 75% refund of the fees paid.

50% Refund Within 8 to 21 Days. If the Client submits a Refund Request 8 to 21 days from the date of contract execution or until two (2) property options have been presented, whichever comes first, the Client shall be entitled to a 50% refund of the fees paid.

25% Refund within 22 to 30 Days. If the Client submits a Refund Request 22 to 30 days from the date of contract execution or until two (2) property options have been presented, whichever comes first, the Client shall be entitled to a 25% refund of the fees paid.

10% Refunds within 31 to 45 Days. If the Client submits a Refund Request 31 to 45 days from the date of contract execution or until two (2) property options have been presented, whichever comes first, the Client shall be entitled to a 10% refund of the fees paid.

No Refunds Past 45 Days. No refunds shall be issued after forty-five (45) days from the date of contract execution. BNB Leverage will continue to provide services and present property options until the Client accepts a property or until communication between the Client ceases for 30 days.

Refund Ineligibility for Pauses or Unresponsiveness exceeding 30 Days.

A Client shall be deemed ineligible for any refund of fees paid if they become unresponsive or place the services provided by BNB Leverage on pause for a period exceeding thirty (30) consecutive days. During this period, BNB Leverage reserves the right to cease the provision of services without liability. However, upon the Client’s reactivation of services or reengagement with BNB Leverage, services may resume with written confirmation that the Client is prepared to continue, subject to the discretion of BNB Leverage.

Refund and Cancellation Policy for Design Services.

The Client is eligible for a 100% refund of the fees they paid for design services if such a refund request is made in writing within twenty-four (24) hours of signing up for design services. After the onboarding call, the Client will be eligible for a 75% refund of the fees paid for the design services, minus any costs incurred by BNB Leverage. The refund request must be made in writing within one (1) day of the onboarding call.

After the onboarding call is successfully completed and within 2-7 days of the call, Client is eligible for a 50% refund of the design service fee paid. This design refund request must be submitted in writing within one week of the onboarding call date and before any travel-related expenses have been incurred. Any such refund requests made more than 7 days after the onboarding call date or after a flight has been purchased will not be eligible for a refund.

Due to the nature of scheduling and dates assigned to Client, if Client does not conduct an onboarding call and requests a refund after 21 days from signing up for design services, Client is eligible for a 25% refund of amounts paid for design services, minus any additional costs incurred by BNB Leverage.